Thank-you & order status pages
Native checkout UI extensions. Add the block in the checkout editor, no theme code, and it survives theme changes.
FeedbackBuddy for Shopify
Post-purchase surveys your customers actually answer
Ask on the thank-you page, the order status page and in post-purchase emails. Learn where customers come from, what they think of your products, and what to fix, with every answer linked to its order.
Free forever while you build on a development store.
What you get
Targeting that knows your orders
First order only, minimum order value, customer tags, specific products, sampling and once per customer.
Post-purchase emails
Automated emails after fulfilment with clickable stars. The survey opens inside your store through the app proxy, so it looks like your brand.
Linked to the order
Every response carries its Shopify order. Open it in Shopify admin in one click and follow up with the customer.
Attribution you can trust
"How did you hear about us?" on first orders shows which channels actually bring customers, beyond what ad pixels report.
Billed through Shopify
Free plan to start, Pro for $29.99/month on your Shopify invoice. Development stores are free while you build.
Ready-made templates
Launch your first survey in minutes
Pick a template, tweak the wording, choose the thank-you page, and publish. Or describe what you want to learn and let AI draft it.
- Thank-you page surveyAsk shoppers how their purchase experience went, right after checkout.
- How did you hear about us?Post-purchase attribution survey to learn which channels drive sales.
- Customer satisfaction (CSAT)Measure satisfaction with a 5-star rating.
- Product feedbackCollect product ratings and comments after delivery.
Already using FeedbackBuddy on Shopify?
Your store, campaigns and every response carry over. Open the app, connect the store to a FeedbackBuddy account, and you get the new dashboard, AI insights, digests, email campaigns and every new channel. Your whole team can join with their own login and role.
Open FeedbackBuddyTurn every order into an insight
Free for up to 10 feedback responses a day. Pro is $29.99/month for unlimited feedback.